Important: These terms cover text messages from Clear Sound Hearing Care. We do not send marketing or promotional text messages. Opting in is voluntary and is never a condition of receiving care or of purchasing any product or service from us.

Contents

  1. Messaging Summary
  2. Types of Messages
  3. Message Frequency
  4. Message and Data Rates
  5. Privacy Policy
  6. HELP Instructions
  7. Stop Instructions
  8. Consent
  9. Contact Us

01Messaging Summary

By opting into our SMS messaging service, you agree to receive text messages from Clear Sound Hearing Care regarding Appointment Reminders, Customer Care/Support, Feedback Requests and Office Notifications.

02Types of Messages

  1. Appointment Reminders: Messages regarding scheduled appointments
  2. Customer Care/Support: Two-way text conversations, including answering patient questions
  3. Feedback Requests: Survey requests asking patients for reviews or experience feedback
  4. Office Notifications: Important updates including changes to operating hours

We do not use text messaging for marketing or promotional purposes.

03Message Frequency

Messages will be sent periodically based on your appointments and interactions with our office. Frequency may vary depending on the services you utilize.

04Message and Data Rates

Message and data rates may apply. Please check with your mobile carrier for details on messaging costs.

05Privacy Policy

Your privacy is important to us. Please review our Privacy Policy at https://clearsoundhearingcare.com/privacy-policy.html to understand how we collect, use and protect your information.

We will not sell, share or rent your Mobile Opt-in data to any third parties for marketing or promotional purposes.

Mobile opt-in and text message consent are never shared with third parties or affiliates for their own use. The only parties that receive your mobile number are the messaging providers that deliver our messages on our behalf, and they may use it solely for that purpose.

06HELP Instructions

Reply HELP to any text message you receive from us, or text HELP to (562) 517-7507.

You may also email us at info@clearsoundhearingcare.com or call our office at (562) 517-7507 during business hours.

07Stop Instructions

You can stop our text messages at any time. The most reliable way is to reply STOP to any text message you receive from us — replying STOP always reaches the number the message was sent from. You may also text STOP to (562) 517-7507.

You will receive a final confirmation message and no further messages will be sent unless you opt back in.

You may also ask us to stop texting you at any time by calling the office at (562) 517-7507 or emailing info@clearsoundhearingcare.com. Opting out of text messages does not affect your care in any way.

09Contact Us

If you have questions about these terms or about text messages you have received from us, please contact us:

These terms are effective as of September 14, 2026. If we make material changes, we will post the updated version on this page.