These terms apply to the text messages we send about your care. Please read them before opting in.
Effective Date: September 15, 2026By opting into our SMS messaging service, you agree to receive text messages from Clear Sound Hearing Care regarding Appointment Reminders, Customer Care/Support, Feedback Requests and Office Notifications.
Our text messages come from two places. Most of them — appointment reminders, feedback requests, office notifications, and replies to your questions — are sent from (562) 249-5091, a dedicated number used by our practice management system on our behalf. Occasionally a member of our team may text you directly from one of our office phone lines instead; our main line is (562) 517-7507.
Every one of these numbers is ours or is operated for us. If you receive a text from (562) 249-5091, it is from Clear Sound Hearing Care.
We do not use text messaging for marketing or promotional purposes.
Messages will be sent periodically based on your appointments and interactions with our office. Frequency may vary depending on the services you utilize.
Message and data rates may apply. Please check with your mobile carrier for details on messaging costs.
Your privacy is important to us. Please review our Privacy Policy at https://clearsoundhearingcare.com/privacy-policy.html to understand how we collect, use and protect your information.
We will not sell, share or rent your Mobile Opt-in data to any third parties for marketing or promotional purposes.
Mobile opt-in and text message consent are never shared with third parties or affiliates for their own use. The only parties that receive your mobile number are the messaging providers that deliver our messages on our behalf, and they may use it solely for that purpose.
Reply HELP to any text message you receive from us — this works on our appointment reminder number (562) 249-5091 as well as on our office lines. You may also text HELP to (562) 517-7507.
You may also email us at info@clearsoundhearingcare.com or call our office at (562) 517-7507 during business hours.
You can stop our text messages at any time. The most reliable way is to reply STOP to any text message you receive from us — replying STOP always reaches the number the message was sent from, and stops further messages from that number.
Because appointment reminders and messages from our staff are sent from different numbers, replying STOP to one number does not automatically stop messages sent from another. Replying STOP to (562) 249-5091 stops appointment reminders only; replying STOP to one of our office lines stops that line only.
To stop all text messages from our practice, text STOP to our main line at (562) 517-7507, or call or email us using the details below — we will remove your number from text messaging across every one of our office numbers and from our appointment reminder system.
You will receive a final confirmation message and no further messages will be sent unless you opt back in.
You may also ask us to stop texting you at any time by calling the office at (562) 517-7507 or emailing info@clearsoundhearingcare.com. Opting out of text messages does not affect your care in any way.
By continuing to use our SMS messaging service, you acknowledge and agree to these terms.
Consent to receive text messages is not a condition of receiving treatment or of purchasing any product or service from Clear Sound Hearing Care. You may withdraw your consent at any time using the instructions above.
If you have questions about these terms or about text messages you have received from us, please contact us:
These terms are effective as of September 15, 2026. If we make material changes, we will post the updated version on this page.